Userlike is a live chat software from Germany with a large feature set and a strong focus on GDPR. Some of the features offered are video calls and screen sharing direct in the browser, automatic translation, a chatbot and many integrations with services like slack or whatsapp.
European live chat software
Live chat software is software that can be embedded in a website so that users can ask questions directly in the website to the website operator/support. This is to reduce the barrier that users have when using a website. In order to reduce the workload on the support side and to improve the waiting time for answers, many live chat software vendors also offer chatbots that can automatically answer frequently asked questions.
This category contains services from companies based in a member state of the European Union (EU) or the European Free Trade Association (EFTA).
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